Meall kit Service

Designed to help people have healthy habits.

Detail

IT

Task

Research, Analysis and Prototyping

Country

Argentina

Duration

4 weeks

Year

2021

Defining the Problem

The Challenge

How might we keep the user engaged to generate long-term growth?

Problem statement

People try the service but don't continue using it.

Proposal

Analyzing and Improving the Purchase Process, and Designing an E-Commerce Website.

Understanding the context

https://comfyliving.net/cooking-statistics/ https://www.smartbrief.com/original/2020/09/how-pandemic-shaping-home-cooking-trends https://www.reportlinker.com/insight/americans-cooking-habits.html https://www.numerator.com/resources/blog/whos-and-whys-behind-meal-kit-buys

Why and when do people cook at home?

Research has shown that people are cooking more. Healthy food and cheapness have been the biggest factors leading to the increase. However, various lockdown measures during the pandemic have been a further contributing factor to the rise.
Even though they are a little tired after work, most interviewees choose to cook dinner, as this is when their time and attention can be focussed in the kitchen.

Why do people prefer Mil kit Service?

Cooking at home is definitely considered healthier, but at eve so it takes a bit of time. Time is by far the most important consideration for most of those who work all day.
One of the main reasons delivery services have increased is the opportunity to eat a variety of healthy foods and save time.

Who is our user?

Our target users are millennials aged 32 to 45, in the upper-middle income bracket, residing in large cities. They seek to minimize meal planning time due to their full-time work schedules, which leave them too tired to decide what to eat. Additionally, they prioritize having a variety of healthy food options.

Persona & Journey Map

Download user analysis

What can we learn from the competitors

Competitor landing page analysis

Keep
Avoid:

Improving Purchase Process

Option one or Option two?

Option two was selected due to the clarity of the process.
The user has a better mood if they finish the process by choosing their meals instead of making the payment.

Components of the Purchase Process

Diagram of the final purchase process

Download full diagram

Moving on to ideation

Wireframes Low/Mid Fidelity

Style Guide

Name: Eco Meal

Prototypes

Landingpage

Home

Product Detail

Purchase Process

Fidelization Process - Suscription Model

What do you choose?
How do you prefer to pay?
Where do you want receive it?

Pick up Process - Ecommerce Model

Find
Select
Order